Who we are
Home Dentistry respects privacy and is committed to protecting the personal information provided by customers in the best way possible, ensuring that it is not accessed, used, or disclosed unintentionally. This is also a top principle upheld by each member of Home Dentistry in providing consultations, check-ups, and dental care for every customer.
Comments
When visitors leave comments on the website, we collect the data displayed in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to check if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be publicly displayed in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may download and extract any location data from images on the site.
Cookies
If you leave a comment on the website, you may choose to save your name, email address, and website in cookies. This information is designed to help you avoid having to re-enter it when leaving another comment. These cookies will be stored for one year.
If you visit the login page, we will set a temporary cookie to determine if your browser allows the use of cookies. This cookie contains no personal data and will be removed when you close the browser.
When you log in, we will set several cookies to store your login information and display preferences. The most recent login information is stored for two days, and the most recent display preference is stored for one year. If you select “Remember Me,” your login information will be stored for two weeks. If you log out, the login cookie information will be deleted.
If you edit or publish a post, an additional cookie will be stored in your browser. This cookie does not contain personal data and simply includes the ID of the post you edited. It expires after one day.
Embedded content from other websites
Articles on this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed third-party trackers, and monitor your interactions with the embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.
Purpose of Collecting Personal Information
When customers register for free consultations on this website, the personal information collected by Home Dentistry includes:
Personal Information Collected
When customers register for free consultations on this website, Home Dentistry collects the following personal information:
Full Name
Phone Number
Email
Consultation Needs
All personal information collected is used to ensure customer rights and to operate and maintain the quality of service at Home Dentistry.
Scope of Use of Information
The personal information of customers will be used by Home Dentistry for the following legitimate purposes:
Appointment Scheduling: To process issues related to booking appointments before customers visit the clinic.
Customer Service: Including responding to customer inquiries, requests for special offers, changes in appointment schedules, answering questions, or resolving any other arising issues.
Personalization: Using the personal information provided by customers to support account management, operation, and maintenance of service quality.
Security: For the purpose of preventing fraudulent customer activities.
As Required by Law: In the case of a legal request from a competent authority or any related parties (if any), we are obligated to provide customer data according to the relevant laws.
How Long Your Data is Stored
We ensure the protection of personal information provided by customers in the management system at Home Dentistry. Customer personal data will be retained until a deletion request is made by the customer.
However, the history of customer personal data related to orders or customer service will still be managed and circulated internally by Home Dentistry.
Your Rights Regarding Your Data
Customers have the right to provide personal information to Home Dentistry and may change their decision at any time.
Customers have the right to check, update, adjust, or delete their personal information by requesting Home Dentistry to assist with this process.
Commitment to Protecting Customer Personal Information
Customer personal information on the website is guaranteed to be kept confidential in accordance with Home Dentistry’s privacy protection policy. The collection and use of each customer’s information will only be carried out with their consent, unless otherwise required by law.
We do not use, transfer, provide, or disclose customer personal information to any third party (except for the delivery service provider, our affiliates, or other legal requirements) without the customer’s consent.
In case the server storing information is attacked and poses a risk of data loss, we are responsible for notifying the relevant authorities for investigation and timely handling.
When receiving feedback or complaints from customers, we will verify the information and, if the complaint is confirmed, will take appropriate measures based on the severity of the situation.
If the matter exceeds our authority, Home Dentistry will suggest referring it to the relevant authorities. In this case, Home Dentistry will still cooperate and assist in protecting the customer’s best interests.
Any disputes arising between Home Dentistry and customers will be resolved through negotiation. If an agreement is not reached, either party has the right to file a complaint with the competent authorities for resolution.
Where Your Data is Sent
The address of the organization collecting and managing personal information is:
Address: 30, Triệu Việt Vương, Hanoi
Hotline: 0914.66.5656
Email: marketing@nhakhoahome.com